AI Prompt Library

Current Category:
Customer Support
Category Name
Analyze a Wardley Map
Apply the Jobs-To-Be-Done (JTBD) to user calls
Apply the Smart Brevity framework
Brainstorm programming strategies
Build awareness for a TV show
Clean Communication: Feelings & Needs
Clean Communication: Levels of Conversation
Compile Customer Feedback for Executive Summary
Comprehensive grammar and proofreading check
Conduct a SWOT analysis + get insights
Conduct a category analysis
Conduct a landscape analysis
Craft a detailed book review
Craft compelling stakeholder updates
Create Facebook ads ideas
Create SMART goals
Create a marketing campaign mad-libs style
Create a product roadmap
Create a training document based on your content
Create an excel formula
Create company memos
Create customer followup emails
Create marketing campaigns using various frameworks
Create social media campaign ideas
Critique and Improve my content
Determine how well content matches a style guide
Distill insights into key messages
Executive Summary + Top 10 Improvement Tips
Find customer pain points
Find hidden insights in my data
Find the best answer + alternatives
Generate Targeted Interview Questions
Generate a Meeting Summary
Generate a blog post from a technical documentation
Generate a blog post from a technical documentation
Generate a marketing one-pager
Generate a product technical documentation
Generate an AI prompt
Generate an executive business review + SWOT analysis
Generate an investment proposal
Generate development plans for employees
Generate product feedback based on customer calls
Generate webinar ideas
Get action items from a meeting

Optimize FAQ content

Use this prompt

What this prompt can help you accomplish

This prompt is designed to help you generate comprehensive and cohesive customer support content by analyzing existing FAQ pages, customer support data, and product documentation. It is particularly useful for optimizing your FAQ sectaion, updating FAQs, creating user guides, and enhancing support content to improve customer experience and satisfaction. By utilizing strategies on how to write FAQs and employing a clear question and answer format, you can effectively address customer inquiries.

What content you'll need to provide

To achieve the best results in refining your FAQ page, you should upload a combination of existing FAQ pages, detailed customer support data, and thorough product documentation. The ideal content would encompass common customer inquiries, support tickets, troubleshooting guides, product features, and usage instructions.

Providing detailed and well-organized documents will enable the prompt to produce an accurate FAQ guide that is informative and tailored to meet customer needs effectively. This process will help you learn how to write a question that addresses user concerns in a clear, concise manner.

Here's the prompt

Review the provided FAQ content and identify areas for improvement based on the customer support data and product documentation. Suggest updates to existing questions and answers, as well as new FAQs to address common customer issues not currently covered. Ensure the language is clear, concise, and easy to understand for a non-technical audience.

Copy Prompt

Learn how to get more in-depth answers:

  • Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by:
    • Choosing the "Go Deeper" functionality on any part of Storytell's response
    • Asking followup questions (we'll provide you with some suggested followup prompts)

On this page

Use this prompt