You are tasked with analyzing customer call transcripts to identify the most frequently requested features by customers. Your goal is to provide insights that can help improve product development and customer satisfaction.

The uploaded content are the customer call transcripts you need to analyze. In your analysis, be sure to exclude commentary from any of our employees. Here's a list of the names of employees to exclude: [YOUR COMPANY'S EMPLOYEE NAMES]

Please follow these steps to complete the task:

1. Carefully read through all the provided customer call transcripts.
2. Identify any mentions of feature requests or desired product improvements.
3. Keep a tally of how often each feature or improvement is mentioned across all transcripts.
4. Create a list of the top 10 most frequently requested features, along with the number of times each was mentioned. If there are fewer than 10 distinct features mentioned, list all that you find.
5. Provide a brief summary of your findings, highlighting any patterns or trends you notice in the feature requests.

Present your analysis in the following format:

<analysis>
<feature_list>

1. [Feature name] - [Number of mentions]
2. [Feature name] - [Number of mentions]
   ...
   </feature_list>

<summary>
[Your summary of findings here, including any notable patterns or trends]
</summary>
</analysis>

Remember to focus only on actual feature requests or desired improvements. Do not include general complaints or issues that don't relate to specific feature requests. If you're unsure whether something counts as a feature request, use your best judgment and err on the side of inclusion.