Get customer-specific product feedback based on a recent call
What this prompt can help you accomplish
This prompt is designed to help an AI assistant analyze customer conversations to extract valuable product feedback. The goal is to gather insights into what is working well, what is not, and what features or improvements are being requested by the users. This information is crucial for the engineering team to enhance the product based on real user experiences and needs.
What content you'll need to provide
To utilize this prompt effectively, you need a transcript of a conversation between a user and a company representative regarding specific products. The transcript should focus on user comments related to product functionalities, limitations, and desired improvements. The task involves categorizing the feedback into three areas: what's working well, what's causing issues, and features or improvements being requested. This structured feedback will help the engineering team understand user needs and prioritize development efforts accordingly.
- Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by:
- Choosing the "Go Deeper" functionality on any part of Storytell's response
- Asking followup questions (we'll provide you with some suggested followup prompts)