AI Prompt Library

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Category Name
Analyze a Wardley Map
Apply the Jobs-To-Be-Done (JTBD) to user calls
Apply the Smart Brevity framework
Brainstorm programming strategies
Build awareness for a TV show
Clean Communication: Feelings & Needs
Clean Communication: Levels of Conversation
Compile Customer Feedback for Executive Summary
Comprehensive grammar and proofreading check
Conduct a SWOT analysis + get insights
Conduct a category analysis
Conduct a landscape analysis
Craft a detailed book review
Craft compelling stakeholder updates
Create Facebook ads ideas
Create SMART goals
Create a marketing campaign mad-libs style
Create a product roadmap
Create a training document based on your content
Create an excel formula
Create company memos
Create customer followup emails
Create marketing campaigns using various frameworks
Create social media campaign ideas
Critique and Improve my content
Determine how well content matches a style guide
Distill insights into key messages
Executive Summary + Top 10 Improvement Tips
Find customer pain points
Find hidden insights in my data
Find the best answer + alternatives
Generate Targeted Interview Questions
Generate a Meeting Summary
Generate a blog post from a technical documentation
Generate a blog post from a technical documentation
Generate a marketing one-pager
Generate a product technical documentation
Generate an AI prompt
Generate an executive business review + SWOT analysis
Generate an investment proposal
Generate development plans for employees
Generate product feedback based on customer calls
Generate webinar ideas
Get action items from a meeting

Identify patterns in customer calls

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What this prompt can help you accomplish

This prompt is designed to identify patterns in customer interactions by analyzing uploaded customer calls, emails, messages, and other forms of communication. It is particularly useful for identifying and meeting customer needs by gaining insights into customer behavior, common issues, and emerging trends. Understanding these patterns can help in determining customer needs and enhance customer service and strategic decision-making on how to identify clients' needs effectively.

What content you'll need to provide

To achieve the best results, you should upload multiple customer calls, emails, and messages directly to your SmartChat™ account. These files should include comprehensive records of customer interactions that cover various touchpoints and scenarios. Customize the madlibs-style prompts by filling in the relevant information to tailor the analysis to your specific requirements. Providing detailed and accurately labeled customer interaction files will enable the prompt to generate precise, insightful, and actionable patterns and trends on how to identify and meet customer needs. This can significantly improve your customer service strategies, including determining the best way to tell a caller that a product might not meet their expectations.

Here's the prompt

Analyze customer call recordings to identify trends and patterns in customer interactions. Extract key themes, sentiments, and frequently discussed topics from the calls. Identify recurring issues, common customer inquiries, and areas of interest or satisfaction. Utilize sentiment analysis to gauge customer satisfaction levels and emotional responses during the calls. Segment the findings based on customer companies, products/services, or any other relevant categorization criteria. Present the insights in a tabular format, categorizing the findings into themes or topics.

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Learn how to get more in-depth answers:

  • Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by:
    • Choosing the "Go Deeper" functionality on any part of Storytell's response
    • Asking followup questions (we'll provide you with some suggested followup prompts)

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