Customer Success

Predict and Prevent Customer Churn with Storytell

Easily identify at-risk customers  before they churn. By analyzing product usage trends, support history, and renewal risks, Storytell provides data-driven insights and personalized retention strategies to keep your most valuable customers engaged.

Trusted by users at leading companies

Unlock the Full Potential of Your Data

StoryTiles: Your Data's Blueprint

Storytell automatically organizes and clusters customer engagement, product usage, and support data into StoryTiles™, giving you a clear, contextualized view of churn risks. No more scattered reports—trace every insight back to its source and act with confidence.

The Smart LLM Router

Not all AI models are built for customer retention. Storytell’s Smart LLM Router selects the best AI model for your query–so you’ll always get the most relevant and accurate answer.

Transparent Reasoning: Understand the "Why."

Storytell doesn’t just flag at-risk customers—it shows its work. With Reasoning, Gotchas, and Considerations, you can understand how Storytell identifies churn risk, spot gaps in your data or areas that need deeper analysis, and surface retention strategies beyond surface-level fixes.

Enterprise-Grade Security

Your customer insights, renewal forecasts, and engagement data stay confidential and secure. Storytell is SOC2 & HIPAA compliant for regulatory peace of mind, employs end-to-end encryption to safeguard sensitive customer data, and never trains AI models on your proprietary data—your insights remain yours.

Explore Use Cases

“Storytell allows knowledge workers to become stronger critical thinkers, and that's missing in corporate America. Storytell handles the heavy lifting and low value tasks so my teams can focus on the analysis and critical thinking.”

Vinnie Dela Valle
Former SVP, Audience Impact & Intelligence

“Storytell is just so good at providing me the punchline.”

Pierre Tapia
Director, B2B Product Marketing, Adobe

"Storytell does in 20 seconds what took a team of product managers months to accomplish: Answer questions like 'what cloud targets do our customers deploy to?’


Now I have those answers whether I was in the customer meeting or not. This not only impacts our product roadmap but also creates deal expansion opportunities for the sales team."

Stephen Atwell
Principal Product Manager

“Storytell transformed our process. What used to take two to three weeks of analysis was done in less than a day. The result? We produced a proposal that secured us a $20,000 deal—signed the very next day.”

Grant Simmons
VP - Kochava Foundry

“Storytell reduced our time spent on writing training documents from 4 hours to just 15 minutes.”

Phin Hochart
Head of Product

“With Storytell, we can leverage hours of our webinar materials to quickly create related content and resources that boost our brand halo effect.”

Jeffrey Richardson
Director of Product Marketing

Stop sifting through noise & let Storytell find the signal

We are SOC2 Type 2 certified

HIPAA compliant

We don't train LLMs with your data

AI Firewall