Generate Personalized Agent Scripts

Mark Ku
This prompt is good for:


  • Customer profile data
  • Purchase history
  • Previous support interactions

Any variables to replace in the prompt below?

  • Replace [CUSTOMER_NAME] with the name of the customer
Here's the prompt:
To use this prompt, just paste it into the prompt bar on

prompt: Create a personalized script for a support agent to use when assisting [CUSTOMER_NAME]. Incorporate relevant details from their profile, purchase history, and previous support interactions to tailor the script to their specific needs and preferences. Include empathetic language and proactive solutions to address their potential concerns.

Copy Prompt
Learn how to get more in-depth answers:
  • Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by: