AI Prompt Library

Current Category:
Customer Support
Category Name
Analyze a Wardley Map
Apply the Jobs-To-Be-Done (JTBD) to user calls
Apply the Smart Brevity framework
Brainstorm programming strategies
Build awareness for a TV show
Clean Communication: Feelings & Needs
Clean Communication: Levels of Conversation
Compile Customer Feedback for Executive Summary
Comprehensive grammar and proofreading check
Conduct a SWOT analysis + get insights
Conduct a category analysis
Conduct a landscape analysis
Craft a detailed book review
Craft compelling stakeholder updates
Create Facebook ads ideas
Create SMART goals
Create a marketing campaign mad-libs style
Create a product roadmap
Create a training document based on your content
Create an excel formula
Create company memos
Create customer followup emails
Create marketing campaigns using various frameworks
Create social media campaign ideas
Critique and Improve my content
Determine how well content matches a style guide
Distill insights into key messages
Executive Summary + Top 10 Improvement Tips
Find customer pain points
Find hidden insights in my data
Find the best answer + alternatives
Generate Targeted Interview Questions
Generate a Meeting Summary
Generate a blog post from a technical documentation
Generate a blog post from a technical documentation
Generate a marketing one-pager
Generate a product technical documentation
Generate an AI prompt
Generate an executive business review + SWOT analysis
Generate an investment proposal
Generate development plans for employees
Generate product feedback based on customer calls
Generate webinar ideas
Get action items from a meeting

Identify common customer issues

Use this prompt

What this prompt can help you accomplish

This prompt is designed to help you analyze and extract valuable insights from customer interactions, enhancing your ability to improve customer support by identifying recurring issues and developing strategies for better service delivery. It is particularly useful for identifying customer pain points and generating summaries that highlight trends and create actionable feedback from various forms of customer communications. By focusing on customer pain point analysis, you can effectively address the core issues impacting service quality.

What content you'll need to provide

To achieve the best results in identifying customer pain points, you should upload comprehensive and relevant customer interaction records. This can include call transcripts, customer support emails, and chat logs that capture the full scope of customer inquiries, feedback, and resolutions.

Providing detailed and accurate transcripts will enable the prompt to generate insightful summaries and detect patterns, offering targeted recommendations using techniques to identify customer service problems and causes and enhance customer support operations.

Here's the prompt

Analyze the provided customer support data and identify the top 5 most common issues faced by customers. For each issue, provide a brief summary of the problem, the frequency of occurrence, and any potential root causes or contributing factors.

Copy Prompt

Learn how to get more in-depth answers:

  • Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by:
    • Choosing the "Go Deeper" functionality on any part of Storytell's response
    • Asking followup questions (we'll provide you with some suggested followup prompts)

On this page

Use this prompt